Privacy policy

Glowtify Technology Inc.
Effective Date: January 20, 2026

1. Who We Are

Glowtify Technology Inc. ("Glowtify", "we", "us", or "our") is a software publisher that develops proprietary solutions licensed to customers in the form of Software as a Service (SaaS).

Our website address is:
https://glowtify.com

Glowtify has developed the Glowtify Marketing App, a software solution enabling customers to manage and optimize their e-commerce marketing data, monitor key performance indicators, and receive actionable optimization insights across multiple marketing channels.

We place great importance on protecting personal data and ensuring transparency regarding how such data is collected, used, stored, and shared.

2. Definitions

For the purposes of this Privacy Policy:

  • Personal Data: Any information relating to an identified or identifiable natural person.
  • Data Subject: A natural person whose Personal Data is processed.
  • Data Controller: The entity that determines the purposes and means of processing Personal Data.
  • Data Processor: The entity that processes Personal Data on behalf of the Data Controller.
  • Processing: Any operation performed on Personal Data (collection, storage, use, disclosure, deletion, etc.).
  • Personal Data Breach: A breach of security leading to accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to Personal Data.

3. Data We Use & Why

We use Glowtify User Data and Glowtify Website, CRM & Prospect Data for the following purposes:

  • To operate, maintain, and provide our Services
  • To authenticate users and allow secure access
  • To provide customer support and assistance
  • To train and enable relevant staff to support users
  • To understand how users interact with our Services and improve user experience
  • To develop and improve our products and offerings
  • To manage marketing campaigns, advertising, and sales activities
  • To send service-related and promotional communications
  • To organize events, contests, or promotions
  • To secure our systems and prevent fraud or misuse
  • To create anonymized, aggregated, or statistical data
  • To comply with legal and regulatory obligations

We do not sell personal data.

4. Google, AI & Third-Party Data Usage

Google APIs

Glowtify accesses Google Analytics and Google Ads data via:

  • Google Analytics 4 Data API
  • Google Ads API

We use this data to generate insights, reports, and performance dashboards.

AI & OpenAI

By using Glowtify, you acknowledge that Glowtify may share data (including Google Analytics and Google Ads data) with third-party AI services, including large language models (LLMs) such as OpenAI, strictly to generate analytical reports and insights.

Limited Use Compliance

Glowtify's use and transfer of information received from Google APIs fully complies with the Google API Services User Data Policy, including Limited Use requirements, and is fully GDPR compliant.

5. Meta (Facebook & Instagram) Data

Glowtify integrates with Meta platforms to provide analytics and insights.

Permissions requested include:

  • instagram_manage_insights

These permissions allow us to access analytics data such as reach, engagement, and audience insights, solely to provide performance dashboards.

You may revoke permissions at any time via your Facebook account settings.

Glowtify does not sell or share Meta data with unauthorized third parties.

6. Cookies & Tracking Technologies

We use cookies and similar technologies for functionality, analytics, personalization, and performance.

Types of Cookies

  • Session Cookies: Deleted when you close your browser
  • Persistent Cookies: Remain for a defined period

Cookies may be used to:

  • Remember login details
  • Improve platform usability
  • Analyze traffic and performance

You may control cookie preferences through your browser settings. Disabling cookies may impact service functionality.

7. Communications

Service Communications

We may contact you regarding:

  • Account activity
  • Service updates
  • Billing notices
  • Security alerts

Promotional Communications

We may send marketing communications about features, offers, or events.
You may opt out at any time by:

8. Data Retention

We retain personal data only as long as necessary to:

  • Provide Services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Data may be securely deleted or anonymized when no longer required.

9. Data Sharing

We may share Personal Data with:

  • Account administrators (for team accounts)
  • Service providers and subprocessors
  • Authorities where required by law
  • Parties necessary to protect rights and safety

10. Data Security

We implement industry-standard security measures to protect Personal Data.
However, no system is completely secure, and absolute security cannot be guaranteed.

11. Data Controller & Processor Roles

  • Glowtify is the Data Controller for Website, CRM & Prospect Data
  • Glowtify is the Data Processor for Customer Data
  • Customers are responsible for legal compliance regarding their own Customer Data

12. Your Rights

You have the right to:

  • Access your data
  • Correct inaccuracies
  • Request deletion
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent

Requests may be sent to [email protected]

13. Contact

Questions or concerns?
📩 [email protected]

We are a Canadian-based company and many of our service providers, advisers, partners or other recipients of data are also based in Canada, specifically in the province of Quebec. This means that, if you use the Service, your personal information will necessarily be accessed and processed in Canada.