Privacy policy

Glowtify Technology Inc.
Effective Date: June 16, 2026

1. Who We Are

Glowtify Technology Inc. ("Glowtify", "we", "us", or "our") is a software publisher that develops proprietary solutions licensed to customers in the form of Software as a Service (SaaS).

Our website address is:
https://glowtify.com

Glowtify has developed the Glowtify Marketing App, a software solution enabling customers to manage and optimize their e-commerce marketing data, monitor key performance indicators, and receive actionable optimization insights across multiple marketing channels.

We place great importance on protecting personal data and ensuring transparency regarding how such data is collected, used, stored, and shared.

2. Definitions

For the purposes of this Privacy Policy:

  • Personal Data: Any information relating to an identified or identifiable natural person.
  • Data Subject: A natural person whose Personal Data is processed.
  • Data Controller: The entity that determines the purposes and means of processing Personal Data.
  • Data Processor: The entity that processes Personal Data on behalf of the Data Controller.
  • Processing: Any operation performed on Personal Data (collection, storage, use, disclosure, deletion, etc.).
  • Personal Data Breach: A breach of security leading to accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to Personal Data.

3. Data We Use & Why

We use Glowtify User Data and Glowtify Website, CRM & Prospect Data for the following purposes:

  • To operate, maintain, and provide our Services
  • To authenticate users and allow secure access
  • To provide customer support and assistance
  • To train and enable relevant staff to support users
  • To understand how users interact with our Services and improve user experience
  • To develop and improve our products and offerings
  • To manage marketing campaigns, advertising, and sales activities
  • To send service-related and promotional communications
  • To organize events, contests, or promotions
  • To secure our systems and prevent fraud or misuse
  • To create anonymized, aggregated, or statistical data
  • To comply with legal and regulatory obligations

We do not sell personal data.

4. Google, AI & Third-Party Data Usage

Google APIs

Glowtify accesses Google Analytics and Google Ads data via:

  • Google Analytics 4 Data API
  • Google Ads API

We use this data to generate insights, reports, and performance dashboards.

AI & OpenAI

By using Glowtify, you acknowledge that Glowtify may share data (including Google Analytics and Google Ads data) with third-party AI services, including large language models (LLMs) such as OpenAI, strictly to generate analytical reports and insights.

Limited Use Compliance

Glowtify's use and transfer of information received from Google APIs fully complies with the Google API Services User Data Policy, including Limited Use requirements, and is fully GDPR compliant.

5. Meta (Facebook & Instagram) Data

Glowtify integrates with Meta platforms to provide analytics and insights.

Permissions requested include:

  • instagram_manage_insights

These permissions allow us to access analytics data such as reach, engagement, and audience insights, solely to provide performance dashboards.

You may revoke permissions at any time via your Facebook account settings.

Glowtify does not sell or share Meta data with unauthorized third parties.

6. Cookies & Tracking Technologies

We use cookies and similar technologies for functionality, analytics, personalization, and performance.

Types of Cookies

  • Session Cookies: Deleted when you close your browser
  • Persistent Cookies: Remain for a defined period

Cookies may be used to:

  • Remember login details
  • Improve platform usability
  • Analyze traffic and performance

You may control cookie preferences through your browser settings. Disabling cookies may impact service functionality.

7. Communications

Service Communications

We may contact you regarding:

  • Account activity
  • Service updates
  • Billing notices
  • Security alerts

Promotional Communications

We may send marketing communications about features, offers, or events.
You may opt out at any time by:

8. Data Retention

We retain personal data only as long as necessary to:

  • Provide Services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Data may be securely deleted or anonymized when no longer required.

9. Data Sharing

We may share Personal Data with:

  • Account administrators (for team accounts)
  • Service providers and subprocessors
  • Authorities where required by law
  • Parties necessary to protect rights and safety

10. Data Security

We implement industry-standard security measures to protect Personal Data.
However, no system is completely secure, and absolute security cannot be guaranteed.

11. Data Controller & Processor Roles

  • Glowtify is the Data Controller for Website, CRM & Prospect Data
  • Glowtify is the Data Processor for Customer Data
  • Customers are responsible for legal compliance regarding their own Customer Data

12. Publishing on Your Personal LinkedIn Profile

What We Collect

When you connect your LinkedIn profile to Glowtify, we collect:

  • Your LinkedIn identity (name, profile photo, headline, vanity name) returned by LinkedIn when you sign in.
  • An access token issued by LinkedIn that allows Glowtify to publish on your profile on your behalf, only when you explicitly ask.
  • The posts you create and publish on your LinkedIn profile through Glowtify (text, images).
  • Optional writing-style exemplars: if you choose to paste examples of your past posts to help Glowtify match your voice, we store those exemplars.

What We Don't Collect

  • We do not read your LinkedIn private messages, your connections, or any content from your profile that you haven't explicitly provided.
  • We do not access posts you publish outside of Glowtify.

Why We Keep What We Keep

  • Your access token and identity are kept to operate publishing on your behalf.
  • The posts you publish through Glowtify are retained so you can revisit, edit, repurpose them inside the app, and so Glowtify can improve the quality of the content we generate for you over time (your published posts feed our understanding of your voice and what works for your audience).
  • Your style exemplars are retained to keep matching your voice in future generations.

How Long We Keep It

  • As long as your LinkedIn profile remains connected to Glowtify.
  • When you disconnect (from the connector card in Glowtify, or from your LinkedIn account settings), Glowtify purges your access token within 24 hours.
  • Your style exemplars and the posts you published through Glowtify are kept in your Glowtify account history unless you request their deletion.

Where It's Stored & Who Has Access

Stored in our infrastructure hosted in the United States, encrypted at rest. Access is restricted to the technical components strictly required to operate publishing on your behalf, with audit logging.

Cross-Workspace Scope

Your LinkedIn profile connection is tied to your Glowtify account, not to a specific Glowtify workspace. If you belong to multiple workspaces, your connection is shared across them. Disconnecting affects all your workspaces at once.

13. Glowtify Mobile App

This section describes how the Glowtify mobile app (iOS) collects and uses your information, in addition to the practices described above.

Information the mobile app collects

  • Account and identity information: your name and email address, obtained when you sign in. You can sign in with Sign in with Apple, Sign in with Google, or email and password. If you use Sign in with Apple and choose "Hide My Email," Apple provides a private relay email address, which we use only to operate your account.
  • Content you create ("moments"): the notes and descriptions you write, photos you capture or select, and text produced from voice input. This is saved to your Glowtify workspace and is visible only to you and members of your workspace.
  • Photos: images you capture with the camera or select from your photo library to attach to a moment. We access the camera and photo library only for this purpose and only when you choose to add a photo.
  • Voice input: when you dictate, your speech is transcribed to text by your device's built-in speech recognition. The resulting text is saved as your moment content; the audio recording itself is not sent to or stored on our servers.
  • Device and usage information: a device identifier, an account identifier, and product-interaction and usage events, used to operate the app and understand how it is used.
  • Diagnostics: crash logs and related diagnostic data to detect and fix problems.
  • Push notification token: if you enable notifications, a device push token so we can deliver them. You can turn notifications off at any time in device settings.

Permissions we request

  • Camera and Photo Library: to capture or attach images to your moments.
  • Microphone and Speech Recognition: to let you dictate moment content (transcribed on your device).
  • Notifications: to send app notifications (optional).

We request each permission only when it is needed, and the app functions without granting them (aside from the specific related feature).

Third-party services used by the mobile app

We use the following providers to operate the mobile app. Each processes data on our behalf under its own privacy and data-protection terms and is contractually required to protect your data to a standard consistent with this policy:

  • Google Firebase (Google LLC): authentication, database, crash reporting, and push notifications.
  • Mixpanel (Mixpanel, Inc.): product analytics.
  • Apple (Apple Inc.): Sign in with Apple.
  • OpenAI: to generate content from your moments, as described above.

Analytics and tracking

We use analytics only to understand and improve how the app is used. We do not track you across other companies' apps or websites, we do not use Apple's Advertising Identifier (IDFA), and we do not use your data for third-party advertising.

Deleting your account and data

You can permanently delete your account and all associated data directly in the app: open your profile and choose "Delete account." This permanently removes your account (including your Glowtify web login), your moments, and associated media, and cannot be undone. You can also request deletion by emailing [email protected].

Age

The Glowtify mobile app is a business tool intended for adults and is not directed to children. We do not knowingly collect personal information from children under 13, and if we learn that we have, we will delete it.

14. Your Rights

You have the right to:

  • Access your data
  • Correct inaccuracies
  • Request deletion
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent
  • Revoke at any time — disconnect from the connector card in Glowtify, or revoke Glowtify's access from your LinkedIn account settings.
  • Access and export — contact [email protected] to receive a copy of your data.
  • Delete — disconnecting purges your access token. To delete all data we hold about your LinkedIn publishing (style exemplars, post history), contact [email protected].

Requests may be sent to [email protected]

15. Contact

Questions or concerns?
📩 [email protected]

We are a Canadian-based company and many of our service providers, advisers, partners or other recipients of data are also based in Canada, specifically in the province of Quebec. This means that, if you use the Service, your personal information will necessarily be accessed and processed in Canada.